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Privacy Policy

Thank you for choosing to be part of my community at The Period Acupuncturist (Hereafter, “Website,” “Site,” “Company,” “I,” “me,” “my”). Protecting your personal information is of utmost importance to me. If you have any questions, comments, or concerns after reviewing this Privacy Policy agreement, please contact me at andrea@theperiodacupuncturist.co.uk

 

When you visit and use (register, answer surveys, fill out a form, contact me through a form) my Website and services, this means you trust me with your personal information. Therefore, this privacy policy describes how I use the information I collect from you when you use my Website and services and what rights you have in relation to your information.

 

If you disagree with any terms in this privacy policy, please discontinue your use of my Sites and services.

 

This privacy policy applies to all the information collected through your use of my Website and services and other third-party tools. By using my Website and/or services, or by clicking “Agree” or “Accept” to the Terms of Use when this option is explicitly made available to you, you acknowledge, accept and agree to be bound by the Privacy Policy terms and to abide by them.

What information do I collect?

Personal Information I Collect About You

During your visit and use of my Website and services, I collect certain data that you provide to me when you fill out opt-in forms, contact forms, and surveys, when you purchase products and/or services, and when you enter your information for giveaways and/or competitions.

 

The personal information that you provide to me can be your name, email address, location, and occupation. Moreover, if you are purchasing products, then you are also providing me with payment and address information. (However, your payment information is not stored in my system because purchases are processed through payment processors.)

 

Therefore, should you have any questions about payment activities and/or information, contact the specific payment processor directly.

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In the preceding 12 months, I have collected the following categories and specific types of consumer personal information:

Identifiers 

  • Full legal name

  • Postal address

  • Internet Protocol address

  • Email address

  • Date of birth

Characteristics of protected classifications under California or federal law

  • Medical condition

  • Sex

  • Age

Information that identifies, relates to, describes, or is capable of being associated with, a particular individual

  • Name

  • Signature

  • Physical and emotional characteristics

  • Address

  • Telephone number

  • Insurance policy number

  • Employment

  • Credit card number

  • Debit card number

  • Health insurance information

  • Medical information

Commercial information

  • Services purchased

  • Products purchased

  • Consuming histories

Biometric information

  • None

Geolocation data

  • Consumers interaction with The Period Acupuncturist website

  • Address for appointments

Audio, electronic, visual, thermal, olfactory, or similar information

  • None

Professional or employment-related information

  • Job title

Education information

  • None

Inferences drawn from any of the information identified above to create a profile about a consumer

  • Search history

  • Browsing history

  • Consumers interaction with The Period Acupuncturist website

  • Consumers interaction with advertisement on Meta, TikTok, Google

Sensitive Personal Information

  • Date of birth

  • GP contact details

Internet or other electronic network activity information

  • Search history

  • Browsing history

  • Consumers interaction with The Period Acupuncturist website

  • Consumers interaction with advertisement on Meta, TikTok, Google

How long do I keep your personal data?

I am legally required to keep client records for a minimum of seven years after your most recent appointment.

 

In the case of minors, records must be kept until the patient reaches the age of twenty-five (seven years after reaching eighteen).  After this, you can ask me to delete your records, otherwise, I will retain your records indefinitely in order that we can provide you with the best possible care, should you need to see us at some future date.

Storing your information

Your records are stored according to the following methods:

  • on paper, in locked filing cabinets;

  • electronically (on ‘cloud’ servers), using Microsoft One Note. This provider has given me its assurance that it is fully compliant with the General Data Protection Regulations. Access to this data is password-protected, and the passwords are changed regularly;

  • on my office computer, which is password-protected, backed up regularly and kept in a safe place. 

Outside of the European Union (“EU”)

If you are outside of the EU and enter your information to receive a freebie, make a purchase, respond to a survey, register for free training, or participate in a webinar, then I will automatically enroll you to receive my newsletter and updates.

 

If you do not wish to receive any communications from me, you can opt-out by clicking on the unsubscribe link located at the bottom of the emails.

In the European Union (“EU”)

If you are in the EU and opt to receive a freebie or participate in free training, register for a webinar or live event, or purchase a product, your email address will not be added to the email list to receive my newsletter and updates unless you affirmatively consent to it.

 

If you change your mind at any point and do not want to receive electronic communication, simply unsubscribe.

 

If you have trouble unsubscribing by clicking the link at the bottom of the email, simply email me at andrea@theperiodacupuncturist.co.uk and request to be unsubscribed from future emails.

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Your rights under GDPR 

 

As someone who resides in the European Union, you are entitled to exercise certain rights that you are given under the General Data Protection Regulation (GDPR). 

Any information or data that you choose to provide me will be kept with The Period Acupuncturist until one of these happens:

(1) you ask The Period Acupuncturist to DELETE the information and/or data;

(2) [The Period Acupuncturist decides to STOP USING the existing data processors, or

(3) The Period Acupuncturist decides that the cost of retaining the data outweighs the value in retaining it.  

 

As a consumer and/or visitor on my Site who is located in the European Union region, you have the right to request access to the data that The Period Acupuncturist collected on you and stores it. 

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You are within your rights to demand to know exactly what data and information The Period Acupuncturist has collected on you. Keep in mind that some parts of this data were provided by you personally, while others were gathered through cookies and pixels. 

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You have the right to withdraw consent to the data that you previously gave me to collect and process. The right to withdraw consent applies to any future processing of that data. However, any data that has been collected and processed previously based on valid consent is lawful and not subject to liability based on any legal grounds. 

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You also have the right to request the erasure of your data and all your information from The Period Acupuncturist’s data storage. Once you request that your data be erased from The Period Acupuncturist’s databases, I have thirty (30) days to comply with your request. If it’s impossible to comply within 30 days, then The Period Acupuncturist will respond to the Visitor’s request and let them know about the issue and also give them a reasonable time as to when their request for deletion will be honoured. 

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Aside from rights such as a request to access, request to delete, and rectify, an EU user also has the right to place restrictions on the data processing itself. This means a user can limit certain things that The Period Acupuncturist can and cannot do with their data. You can choose to limit the transfer of your data to third-party businesses (unless it’s essential for The Period Acupuncturist’s basic functions). 

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You further have the right to file a complaint with a supervisory authority that oversees and handles issues related to the GDPR.

 

Lastly, it’s The Period Acupuncturist’s duty to inform you that I only require information that is reasonably necessary to enter into a contract with you. I do not collect any unnecessary data, and any information I acquire is used for legitimate business purposes, such as growing and scaling my business or being able to provide satisfactory customer service to you and other users.

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Here is a quick table version of all your rights under GDPR.

Right to Access

The right to be provided with a copy of your personal information (the right of access)

Right to Rectification

The right to require me to correct any mistakes in your personal information

Right to Deletion/Right to be Forgotten

The right to require me to delete your personal information—provided the legal minimum period has elapsed (7 years)

Right to Restriction of Processing

The right to require me to restrict processing of your personal information—in certain circumstances, e.g. if you contest the accuracy of the data

Right to Restriction of Processing

The right to receive the personal information you provided to me, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations

Right to Object

The right to object:

  • at any time to your personal information being processed for direct marketing (including profiling);

  • in certain other situations to my continued processing of your personal information, e.g. processing carried out for the purpose of my legitimate interests.

Right Not to be Subject to Automated Individual Decision-Making

The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you

Children's Privacy and Data

This Website is not intended for children under the age of 13. I and this Website do not knowingly and intentionally collect any personally identifiable information from children under the age of 13. If you are under 13 years of age, please do not use or provide any information on this Website. Do not use any third parties that might have links present on this Website. Do not provide your name, address, phone number or any payment information.

 

If a parent or guardian believes that this Website unknowingly collected personally identifiable information from a child under the age of 13 in its database, please contact me at once at andrea@theperiodacupuncturist.co.uk and I will do my best to immediately remove any and all such information from my database.

How do I use the data I collect from you?

Information Collected from You

  1. I need to collect personal information about your health in order to provide you with the best possible treatment. Your requesting treatment and our agreement to provide that care constitutes a contract.  You can refuse to provide the information, but if you were to do so I would not be able to provide treatment.

  2. I have a legitimate interest in collecting that information because without it I can't do my job effectively and safely.

  3. I think it is important that I can contact you in order to confirm your appointments or to update you on matters relating to your medical care. This is in your legitimate interest.

  4. Provided I have your consent, I may occasionally send you clinic updates. You may withdraw this consent at any time, just let me know by email: andrea@theperiodacupuncturist.co.uk

  5. I use the information I collect from you to send you targeted marketing and promotional communications. If at any time you indicated an interest in a particular field related to my Site, then I and/or my third-party marketing partners may use this relevant information to send you additional communication regarding similar products/services.

 

If you do not want to receive any marketing and/or promotional communication, you can opt-out at any time by UNSUBSCRIBING from either a particular list or topic or from all the emails coming from me by clicking on the unsubscribe button located at the bottom of every email you receive.

 

Information Collected from Third-Party Apps and Tools

Any information collected from third-party tools is used for statistical and analytical purposes and for evaluating and making improvements to my Site. This automatically collected information will not include personal information data.

Will I share your information with anyone?

I respect your privacy and the value of your information. I do not share, disclose, sell, lease, or rent your information to anyone or any third party without your express consent.

 

Only under limited circumstances will necessary information be shared with third parties. Here are the situations in which I will share your information:

(1). You gave me express consent to do so;

(2). You entered into a contract for recurring payments—for this reason, your information will be processed on an as-needed basis to uphold the agreement;

(3). Performance of a contract—if you are obligated to pay or perform an action, and you fail, I reserve the right to share necessary information with a third-party company, such as a collection agency or an attorney; and

(4). Mandated by law—if legal proceedings are initiated, and there is a subpoena (unlikely, but better to be prepared than surprised).

I may use Cookies and other tracking technology

I may use cookies and other tracking technologies, such as pixels, to collect data on advertisements, website use, and information retention.

 

You can read more about this in my Cookie Policy. Know that by agreeing to my Privacy Policy, you are also agreeing to my Cookie Policy.

Email, communication and policies

If you decide to contact me through email, I reserve the right to retain the content of your email messages, your email address, and my responses.

 

Your privacy is important to me. Therefore, your email address will never be shared, sold, or leased to any third-party members.

 

In compliance with the CAN-SPAM Act, any and all communications sent from my Company or Website will clearly state who the email is from, who the email is for, and how to contact the sender.

 

Furthermore, should you wish not to receive any more emails, you can click on the “Unsubscribe” link located at the bottom of the email. 

Contact Me

If you have any questions, concerns, or comments regarding my Privacy Policy, please feel free to reach out to me:

 

The Period Acupuncturist

www.theperiodacupuncturist.co.uk

32 St Johns Road, Hitchin, Hertfordshire, SG4 9JP

 

Email Address: andrea@theperiodacupuncturist.co.uk

Effective as of 6th April 2024

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